Last Updated: June 11, 2026
BC Rebate Check (“we,” “us,” or “our”) operates the website bcrebatecheck.ca. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or submit your information through our forms.
Information We Collect
When you use our rebate eligibility checker or contact forms, we may collect the following personal information:
- Full name
- Email address
- Phone number
- City or region
- Current heating source
- Household size
- Approximate household income tier
- Preferred installation timeline
We also collect standard website usage data through Google Analytics, including pages visited, time on site, referring source, device type, and approximate geographic location. This data is anonymized and cannot be used to identify you personally.
How We Use Your Information
We use the information you provide to:
- Assess your approximate rebate eligibility under the BC Energy Savings Program
- Connect you with HPCN-certified heat pump installers in your area who can provide quotes and assist with your rebate application
- Respond to your inquiries
- Improve our website content and accuracy
Sharing Your Information
We may share your contact information and rebate eligibility details with third-party HPCN-certified contractors in your region for the purpose of providing you with installation quotes. We will only share your information with contractors who have agreed to handle your data responsibly.
We do not sell your personal information to third parties. We do not share your information with advertisers or marketing companies.
Data Storage and Security
Your information is stored securely using Google Workspace (Google Sheets and Gmail) and is accessible only to authorized BC Rebate Check personnel. We use reasonable administrative and technical safeguards to protect your data, but no method of electronic storage is 100% secure.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described above. You may request deletion of your data at any time by contacting us at matt@bcrebatecheck.ca.
Your Rights
Under British Columbia’s Personal Information Protection Act (PIPA) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw your consent to our use of your information
To exercise any of these rights, contact us at matt@bcrebatecheck.ca.
Cookies
Our website uses cookies for basic site functionality and Google Analytics. You can disable cookies through your browser settings, though some site features may not function properly without them.
Third-Party Links
Our website contains links to external sites such as betterhomesbc.ca, the CleanBC participant portal, and the HPCN registry. We are not responsible for the privacy practices of these external websites.
Independent Resource Disclaimer
BC Rebate Check is an independent informational resource. We are not affiliated with, endorsed by, or operated by the Government of British Columbia, BC Hydro, FortisBC, or any government agency. Rebate amounts and eligibility criteria are subject to change. Always confirm current program details at betterhomesbc.ca or with a registered HPCN contractor.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact:
BC Rebate Check
Email: matt@bcrebatecheck.ca
Phone: 604-868-4619